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 ARCHIVED TOPIC: Thanks Tom at Saga


Please note this is an archived topic, so it is locked and unable to be replied to. You may, however, start a new topic and refer to this topic with a link: http://www.mandohangout.com/archive/38475

ChuckH55 - Posted - 08/01/2014:  11:05:01


I hope this is the right place for this, I wanted to give a thanks to Tom at Saga. I have been looking for a mandolin, found a couple locally but had questions the owners couldn't answer. Sending a couple of pictures to Saga, Tom responded, giving me an idea where they were built, specifications and even an old catalog page with the instruments.  

I was very impressed with how quick he responded and information provided. 

Thanks again Tom and your partner that helped.!



 



Chuck

MiG-19 - Posted - 11/21/2014:  18:38:40


Chuck,
Tom was also very helpful with me, so I am really jazzed to see your post. I don't want to hijack your thread, but just add my thanks to Tom as well and confirm what you said, that Tom at Saga Instruments is extremely helpful. I have a Kentucky KM1000 that I LOVE, but the end pin for the strap was too lose. I wrote Saga, Tom responded, and is working with me now to get a new end pin. I'm very impressed at Saga's customer service, and Tom in particular.

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