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Please note this is an archived topic, so it is locked and unable to be replied to. You may, however, start a new topic and refer to this topic with a link: http://www.mandohangout.com/archive/53792
bbjork - Posted - 07/17/2020: 12:35:41
This is what customer service is all about!!
Bought The Grip 6" flexible Micro Gooseneck last year for my Dobro and Clawhammer banjo, worked great, recently joined a country band which has me playing Banjo in addition to Guitar and Pedal Steel, couldn't get it to work into a Behringer XR18 mixer. Emailed Gregg yesterday, he called back today, swapped out the battery, tested it, no good. Gregg's shipping me a new one priority mail, how about that.
Please give him your business.
Bruce Bjork
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